Mobile Associate

3 days ago

Kirklyn PA USA, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts, bringing the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities
  • Build proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
  • Explore individual needs and provide hands-on demonstrations of the latest technology.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Required)
What We Offer

As a Mobile Associate, you will receive on-the-job training and be eligible for incentive pay while completing training milestones. Once completed, you will promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. Additionally, you will be eligible for an Annual Stock Grant and access to our comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), and more.

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to grow. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [insert email] or calling [insert phone number].

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

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