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IT Support Analyst

2 months ago

Richmond, Virginia, United States Jobot Full time

Join Our Innovative Technology Team


Are you driven by a passion for technology and a commitment to exceptional customer service? At Jobot, we value collaboration and transparency in our work environment.

We are seeking a talented IT support technician to deliver outstanding assistance to our clients. If you excel at problem-solving and possess strong communication abilities, we would love to connect with you.

Position Summary:

  • Assess and enhance technology support workflows
  • Deliver advanced troubleshooting for both hardware and software challenges
  • Provide support for Windows operating systems, Microsoft Office, and various online tools
  • Oversee network operations, printers, and Windows Server environments
  • Diagnose basic networking issues and VOIP devices
  • Assist with mobile technology and mobile device management solutions
  • Work collaboratively with teams to address intricate issues
  • Maintain an inventory of IT resources and document technology frameworks
  • Prioritize professional communication with end-users and effective time management
If you are eager to advance your IT career, we encourage you to explore this opportunity.