Bench Store Team Leader

7 days ago


Dedham, Massachusetts, United States THE PAPER STORE Full time
Job Description

Overview

The Paper Store is committed to being the premier destination for all of our customers' gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

Key Responsibilities

  • Customer Service
    • Greet and welcome every customer warmly and with enthusiasm
    • Understand customer needs by asking open-ended questions
    • Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
    • Suggest additional items to build onto sales by utilizing effective selling techniques
    • Thank the customer sincerely and invite them to return and shop with us again
  • Team Leadership
    • Inspire and motivate the team daily by delivering positive feedback and utilizing The Paper Store recognition programs
    • Create a positive work environment by modeling ethical behavior, fostering open communication and maintaining confidential information as required
    • Develop and implement strategies to drive sales and customer loyalty through effective sales and service leader behaviors, customer capture, and store events
  • Operational Excellence
    • Manage payroll, training, and visual presentation standards
    • Maintain operational efficiencies and hold the team accountable for upholding The Paper Store mission statement, standards, and policies
    • Perform management functions, including opening and closing the store, managing the sales floor, and coordinating break schedules
  • Recruitment and Development
    • Achieve hiring goals and maintain a staff that meets the needs of the business
    • Fill open positions within 30 days by actively networking and recruiting
    • Develop and implement training programs to ensure associates are equipped to provide exceptional customer service and meet sales goals
  • Compliance and Accountability
    • Ensure compliance to all company policies, procedures, and expectations
    • Resolve conflicts, problem solve, and facilitate complex conversations with honesty and respect

Requirements

  • Previous experience in specialty retail management, preferred
  • College degree, preferred
  • Ability to adapt to and lead change
  • Ability to create a team environment through positive leadership
  • Demonstrate the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
  • Ability to multi-task, while being attentive to customers
  • Proficient in using Microsoft Office and POS Systems
  • Ability to work autonomously while paying strong attention to detail
  • Ability to be mobile on the sales floor and/or stock room for extended periods of time
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
  • Ability to work a flexible schedule to include nights, weekends, and holidays; must be able to work a schedule that fits the needs of the business
  • Professional presentation in attire, demeanor, appearance, and compliance to company dress code


  • Dedham, Massachusetts, United States THE PAPER STORE Full time

    Job DescriptionJob Summary:The Paper Store is seeking a highly motivated and experienced Store Team Leader to join our team. As a Store Team Leader, you will be responsible for leading a team of sales associates and providing exceptional customer service to drive sales and customer loyalty.Key Responsibilities:Customer Service: Provide World Class Service to...


  • Dedham, Massachusetts, United States The Paper Store Full time

    Company Overview:The Paper Store is dedicated to being the leading destination for all gift-giving needs. Our mission is to share our enthusiasm for The Paper Store with every customer, ensuring exceptional selection and service during each visit.Position Summary:The Retail Operations Supervisor plays a crucial role in delivering outstanding customer...


  • Dedham, Massachusetts, United States Urban Outfitters Full time

    Job SummaryAs a Key Holder at Urban Outfitters, you will play a vital role in supporting the store management team by participating in daily opening and closing office procedures and operational tasks and projects. This position requires a strong leader who can actively participate as a floor service leader, take initiative in teaching and sharing product...


  • Dedham, Massachusetts, United States TJ Maxx Full time

    Join Our Dynamic Retail TeamWe are seeking motivated individuals to become part of our team at TJ Maxx. In this vibrant setting, you will engage with customers, ensure the store remains organized, and play a vital role in your professional development.Exhibit outstanding customer service abilitiesFoster a supportive store atmosphere grounded in integrity and...


  • Dedham, Massachusetts, United States Lowe's Full time

    Job Summary:Lowe's is seeking a highly motivated and detail-oriented Warehouse Associate to join our team. As a Warehouse Associate, you will play a critical role in ensuring the smooth operation of our retail store by unloading, organizing, and stocking merchandise for customers.Key Responsibilities:Unload and organize merchandise from trucks and store...


  • Dedham, Massachusetts, United States Dedham Savings Full time

    Job OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support every day in a welcoming and professional environment. Our commitment to our employees is equally strong, as they are the foundation of our 192-year legacy. We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible...


  • Dedham, Massachusetts, United States Stop & Shop Full time

    About the RoleStop & Shop is seeking a Part Time Closer to join our management team. As a Part Time Closer, you will be responsible for championing and supporting the culture and values of Stop & Shop, while delivering a streamlined and personalized shopping experience for our customers.Key ResponsibilitiesPerform total store management responsibilities as...

  • Swim Team Leader

    7 days ago


    Dedham, Massachusetts, United States Dedham Health Full time

    Job SummaryDedham Health is seeking a highly skilled Lifeguard to join our team. As a Lifeguard, you will be responsible for ensuring the safety of our pool patrons and maintaining a clean and healthy environment.Key Responsibilities:Enforce all pool rules and regulations to maintain a safe and enjoyable experience for our members.Communicate effectively...


  • Dedham, Massachusetts, United States EssilorLuxottica Full time

    Job SummaryEssilorLuxottica is seeking a highly motivated and customer-focused Optical Sales Professional to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesConsistently meet or exceed sales targets by cultivating existing customer...

  • Prep Cook

    2 weeks ago


    Dedham, Massachusetts, United States Hebrew SeniorLife Full time

    Job SummaryWe are seeking a skilled and detail-oriented Prep Cook to join our Food Service team at Hebrew SeniorLife. As a Prep Cook, you will play a critical role in ensuring the quality and safety of our food preparation processes.Key ResponsibilitiesPrepare side items and special requests for tray lineEnsure compliance with industry food safety...


  • Dedham, Massachusetts, United States Carhartt Full time

    Position OverviewLocation: Dedham, MADepartment: Retail Store OperationsReporting Structure: Reports to Store ManagerFLSA Status: Non-Exempt (Overtime Eligible)Company MissionAt Carhartt, we are dedicated to crafting durable products that support and protect hardworking individuals. Our retail team is committed to delivering an unparalleled brand experience,...


  • Dedham, Massachusetts, United States Asurion Full time

    Job Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreSign-On Bonus: $2,500If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. Apply now if you are a customer service & sales focused individual with troubleshooting and...


  • Dedham, Massachusetts, United States Tailored Brands Inc Full time

    Position: Retail Operations SupervisorReports to: Store ManagerFor over three decades, Tailored Brands Inc. has been dedicated to providing value-driven customers with the latest trends and styles at competitive prices. With a diverse range of designer labels offered at discounts of up to 60% off traditional retail prices across our numerous locations,...


  • Dedham, Massachusetts, United States Holiday Inn Hotel & Suites Full time

    Food and Beverage Management OpportunityHoliday Inn Hotel & Suites is seeking a highly skilled Food and Beverage Manager to lead our team and drive success in the hospitality industry.Job Overview:Directs and organizes the activities of the Food and Beverage Department to maintain high standards of food and beverage quality, service, and merchandising to...


  • Dedham, Massachusetts, United States Petco Full time

    About the RoleWe are seeking a highly motivated and passionate individual to join our team as a Dog Training Assistant. As a key member of our Petco team, you will play a vital role in delivering exceptional dog training services to our customers.Key ResponsibilitiesProvide expert dog training instruction and customer service to pet owners, promoting...


  • Dedham, Massachusetts, United States Best Buy Full time

    Job SummaryWe are seeking a skilled Visual Merchandising Specialist to join our team at Best Buy. As a Visual Merchandising Specialist, you will be responsible for ensuring that our stores are visually appealing and effectively merchandised to drive sales and customer engagement.Key ResponsibilitiesInstall and maintain visual displays and fixtures in our...


  • Dedham, Massachusetts, United States Best Buy Careers Full time

    About the RoleWe're seeking a highly motivated and detail-oriented Retail Warehouse Associate to join our team at Best Buy Careers. As a key member of our warehouse team, you'll play a critical role in ensuring our customers receive their tech products on time and in great condition.Key ResponsibilitiesUnload and Process Inventory: Safely unload trucks and...

  • Fashion Stylist

    6 days ago


    Dedham, Massachusetts, United States Free People Full time

    About the RoleWe are seeking a highly motivated and fashion-forward individual to join our team as a Stylist at Free People. As a Stylist, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesBrand Ambassador: Act as a representative of the Free People brand, embodying our values and driving the store...

  • Night Manager

    1 week ago


    Dedham, Massachusetts, United States BJ's Wholesale Club Full time

    Job SummaryThe Night Manager is a key leadership role at BJ's Wholesale Club, responsible for providing strategic direction and oversight to the club's merchandising and operations teams. This role requires a strong business acumen, excellent communication skills, and the ability to drive results in a fast-paced retail environment.Key...


  • Dedham, Massachusetts, United States Mango Full time

    About the Role:Mango is seeking a highly motivated and customer-focused Floor Supervisor to join our team at our upcoming store located in Legacy Place, Dedham, Massachusetts. As a key member of our sales floor team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a visually appealing store...