Maintenance Operations Manager

2 days ago


Meade, United States Corvia Full time
About the Role

At Corvias, we're dedicated to delivering exceptional solutions through partnership. Our mission is to be personally committed to solving our partners' most complex challenges by reimagining what's possible and realizing more resilient communities together.

Key Responsibilities
  • Oversee all physical operations, preservation, and maintenance of assets in accordance with company policies and procedures.
  • Provide a quality living environment for residents and establish positive, productive working relationships with team members and vendors.
  • Develop and implement training programs for maintenance personnel, ensuring proficiency in areas such as plumbing, electrical, appliances, and carpentry.
  • Manage maintenance personnel, assigning work orders and make-ready activities, including move-in/move-out inspections and 24/7 emergency maintenance schedules.
  • Process all maintenance orders and maintain adequate inventory control within budgeted guidelines.
  • Forecast potential expenses based on current operating conditions and assist management in creating and implementing an effective preventative maintenance plan.
  • Perform regular physical property inspections to ensure proper maintenance and upkeep of all assets.
  • Monitor compliance with company SOPs and federal and state regulations, ensuring the successful execution of all company safety and environmental policies and procedures.
Requirements
  • High school education or equivalent level of competence in English and mathematics is required; technical school training is strongly preferred.
  • Minimum 6 years' experience in multi-family housing maintenance or a similar industry, with 1 year of supervisory or coordination experience required.
  • Certification or comparable experience in four or more trades, including plumbing, electrical, appliance repair, carpentry, masonry, HVAC, and building construction.
  • Demonstrable expert-level knowledge and use of tools and equipment for specific trades.
  • EPA Type I and II certification and basic training for LBP and mold.
  • Demonstrated ability to organize individual and team activities to ensure operations are highly productive and meet or exceed business goals.
  • Strong interpersonal skills, leadership ability, conflict resolution, and staff development skills are required.
  • Proven success in budgeting and expense control, with the ability to oversee capital improvement projects up to $10,000.
  • Computer proficiency, including working knowledge of word processing, Excel, and database applications; familiarity with Entrata or Yardi property management software is a plus.
  • Valid driver's license is required, and the use of a personal vehicle with mileage reimbursement is required.
Competencies
  • Customer Focus: Prioritizes and takes action on the needs of both internal and external customers, designing and delivering products and services with the customer experience top of mind.
  • Teamwork and Collaboration: Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals.
  • Problem Solving and Decision Making: Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions.
  • Resilience: Thrives and grows in a rapidly changing and complex environment, displaying flexibility, activating networks, and adopting a continuous growth mindset to learn from mistakes and bounce back from adversity.
  • Creativity and Innovation: Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things.


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