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Inventory Management and Quality Assurance Director

2 months ago

Novi, Michigan, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Inventory Management and Quality Assurance Director to oversee all aspects of inventory management and quality assurance within our distribution center. This role is responsible for driving operational efficiencies, improving quality standards, and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Process Improvement
    • Identify opportunities to streamline inventory management processes and enhance efficiency
    • Implement best practices and innovative solutions to optimize inventory accuracy and minimize waste
    • Drive initiatives to improve safety, quality, delivery, cost, and inventory metrics
    • Strategically manage slotting activities and projects aligned to the continuous improvement roadmap
  • Inventory Management
    • Develop and implement inventory control procedures to ensure accurate inventory levels
    • Coordinate and conduct regular cycle counts, inventory audits, and reconciliations to minimize discrepancies
    • Analyze inventory data and trends to identify opportunities for process improvements and cost savings
    • Work closely with procurement and logistics teams to optimize inventory levels and ensure timely replenishment
  • Quality Assurance
    • Establish and enforce quality standards for incoming and outgoing products, ensuring compliance with regulatory requirements and company policies
    • Implement quality control measures to identify and address defects or discrepancies in products, packaging, and documentation as well as in process and personnel
    • Conduct regular inspections and quality audits to assess the effectiveness of quality management systems
    • Join forces with cross-functional teams to drive root cause analysis and corrective actions in line with the CVS operating system
  • Team Leadership
    • Lead and mentor a team of inventory control and quality assurance associates, providing guidance, training, and performance feedback
    • Foster a culture of accountability, collaboration, and continuous improvement within the department
    • Ensure that all team members adhere to safety protocols and compliance standards at all times
  • Asset Protection
    • Manage, coordinate (in conjunction with DC Management), and control activities relating to asset protection and loss containment
    • Oversee the implementation and management of security measures to protect company assets, reduce shrink, and ensure a safe environment for employees and vendors
    • Build security and alarm systems, conduct investigations (actual and suspected), and coordinate with law enforcement agencies
    Requirements
    • 5+ years of experience in inventory control, quality management, asset protection, or related roles, preferably in a distribution or logistics environment
    • Strong understanding of inventory management principles, quality assurance standards, investigations, and regulatory requirements
    • Proven leadership skills with the ability to effectively manage a team and drive results
    • Excellent analytical, problem-solving, and decision-making abilities
    • Proficiency in inventory management software and MS Office applications
    • Strong communication and interpersonal skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels
    • Regular and reliable on-site attendance
    • 5% travel
    Preferred Qualifications
    • APICS CPIM or CLTD certification
    • Six Sigma Green Belt certification
    • PMP certification
    • LP Qualified (LPQ) or LP Certified (LPC) certification
    • Understanding of Government Regulatory expectations (OSHA, DEP, FDA)