Quality Assurance Manager

2 days ago

Novi, Michigan, United States Vogrinc and Short, Inc. Full time
Job Title: Quality Manager

Vogrinc and Short, Inc. is seeking a highly skilled Quality Manager to join our team. As a Quality Manager, you will be responsible for implementing and maintaining world-class quality control systems and driving quality standards, procedure/policy development and compliance, as well as continuous improvement of root cause analysis/problem solving and corrective actions.

Key Responsibilities:
  • Formulate, document, and maintain quality control standards and ongoing quality control objectives including ISO 9001 certification.
  • Design, implement, and maintain quality assurance systems, processes, and standards in accordance with regulatory and industry requirements (ISO, ANSI, NEMA, UL, etc.).
  • Design, develop, and implement quality control training programs and identify and lead change initiatives within the department.
  • Identify and implement KPIs, improve the team's RCA and problem-solving RCA capabilities, and drive the adoption and consistent utilization of best-in-class quality tools.
  • Implement Permanent Corrective Actions (PCAs).
  • Conduct periodic audits to assess the effectiveness of the quality management system and analyze quality data to identify trends and recommend improvements.
  • Evaluate production processes and monitor/review product designs to ensure compliance with quality standards and ISO 9001:2015.
  • Partner with plant management to coordinate objectives with production procedures to maximize product reliability and minimize costs.
  • Oversee inspection activity for products throughout the production cycle.
  • Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectancy of finished products.
  • Provide technical and statistical expertise to teams and leadership.
  • Develop and provide training on quality assurance processes and techniques.
  • Provide exceptional internal/external customer service.
  • Quickly and thoroughly investigate and correct quality related issues/complaints and recommend corrective actions.
  • Create, document, and implement inspection criteria and procedures.
  • Supervise hourly inspection and testing employees and ensure that appropriate quality testing is conducted and that test results are accurately documented.
  • Provide leadership and direction to the quality team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Communicate quality control philosophy to key personnel within company and apply total quality management tools and approaches to analytical and reporting processes.
  • Interact with vendors to ensure quality of all purchased parts.
  • Investigate, communicate, and correct nonconforming parts received in a timely manner.
  • Provide expertise and maintain active role on continuous improvement and safety teams.
Requirements:
  • Bachelor's degree in engineering, or related field. Quality certification(s) a plus. Six Sigma Green or Black Belt certification strongly preferred.
  • 5+ years Quality Management experience, including continuous process improvement, extensive RCA/problem-solving toolbox, implementing QMS, and supervision.
  • Demonstrated success in coaching and training in problem solving methods and root cause analysis.
  • Excellent teamwork, communication, and people skills. Strong written, oral, and presentation abilities.
  • Hands-on leader, mentor, and team builder who develops bench strength and top talent.
  • Highly analytical, with strong data orientation, technical aptitude, and critical thinking skills.

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