Front Desk Operations Manager

1 week ago


Iselin, New Jersey, United States ImageCare Radiology Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Lead to join our team at ImageCare Radiology. As a key member of our operations team, you will be responsible for providing exceptional patient service, managing front desk operations, and supporting our clinical staff.

Key Responsibilities
  • Front Desk Operations: Manage the daily activities of the front desk, including answering phones, scheduling appointments, and handling patient inquiries.
  • Patient Service: Provide exceptional patient service, ensuring that patients receive timely and accurate information about their appointments and medical records.
  • Staff Support: Assist the clinical staff with administrative tasks, such as data entry, filing, and supply management.
  • Quality Assurance: Monitor and maintain accurate records of patient interactions, ensuring compliance with regulatory requirements.
  • Training and Development: Provide training and support to new staff members, ensuring they are equipped to provide excellent patient service.
Requirements
  • Experience: Minimum 2 years of experience in a front desk or administrative role in a healthcare setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Education: High school diploma or equivalent required.
Benefits
  • Medical, Dental, and Vision Insurance
  • Healthcare and Dependent Care FSA
  • 401(k) with Company Match
  • Flexible PTO


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