Account Representative
6 days ago
BB BHF STORES LLC is seeking a highly motivated and detail-oriented Account Representative to join our team. As an Account Representative, you will be responsible for managing customer accounts, satisfying company collection and revenue standards, and performing inside sales and outside collections.
Key Responsibilities- Acquire and Maintain Customers: Build and maintain strong relationships with existing and new customers to drive sales and revenue growth.
- Basic Furniture, Appliance, and Home Electronic Installation/Removal: Provide excellent customer service and ensure timely installation and removal of products.
- Credit/Customer Relationship Management: Manage customer payments and data entry in our computer program, ensuring accurate and timely processing.
- Fill out Receipt Books and Make Journal Entries: Maintain accurate records of customer transactions and financial data.
- Inbound/Outbound Service Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Making Deliveries or Collecting Merchandise: Ensure timely delivery and collection of products, maintaining a high level of customer satisfaction.
- Sales and Merchandising: Identify and capitalize on sales opportunities, promoting products and services to drive revenue growth.
- Excellent Telephone Skills: Possess strong communication and interpersonal skills to effectively interact with customers and colleagues.
- Intermediate Math Skills: Demonstrate basic math skills to accurately process customer transactions and manage financial data.
- Maintain Professional Appearance: Present a professional image, adhering to company dress code and grooming standards.
- Must be Able to Drive During Day, Night, and Meet All Safety Requirements: Possess a valid driver's license and meet all company safety standards.
- Must be Able to Explain Terms of Rental/Lease Agreement to Customer: Clearly communicate rental/lease terms and conditions to customers.
- Must be Able to Read, Write, and Communicate Effectively in Person and Over Telephone: Possess strong written and verbal communication skills.
- Must be Able to Work Overtime: Demonstrate flexibility and willingness to work overtime as needed.
- Must be Proficient in Product Features and Benefits: Possess in-depth knowledge of products and services to effectively promote and sell.
- Must be Able to Work on Showroom Floor: Demonstrate ability to work in a fast-paced showroom environment.
- Must Have Proficient Navigational Skills with a Satisfactory Driving Record and Meet Insurability Requirements: Possess a valid driver's license and meet all company insurability requirements.
- Regular and Consistent Attendance, Including Nights and Weekends as Business Dictates: Demonstrate reliability and commitment to meeting attendance requirements.
- Position Routinely Requires Lifting, Loading, Moving, and Using a Dolly for Merchandise 50-300 Pounds: Possess physical stamina to perform tasks requiring lifting and moving heavy merchandise.
- Stooping, Bending, Pulling, Climbing, Reaching, and Grabbing as Required: Demonstrate ability to perform physical tasks requiring flexibility and mobility.
- Must be Able to Traverse Multiple Flights of Stairs While Carrying Furniture, Appliance, and Electronics: Possess physical ability to navigate stairs while carrying heavy merchandise.
- Prolonged Driving and Standing: Demonstrate ability to perform tasks requiring prolonged periods of driving and standing.
- Must be Able to Work in and Outdoors in a Variety of Climates and Weather Conditions: Possess physical ability to work in various environments and weather conditions.
Salary: $14.00 - $14.50 Hourly
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Account Representative
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Summerville, South Carolina, United States BB BHF STORES LLC Full timeJob Title: Account RepresentativeBB BHF STORES LLC is seeking a highly motivated and customer-focused Account Representative to join our team.Job Summary:The Account Representative will be responsible for managing customer accounts, ensuring customer satisfaction, and meeting company revenue standards. This role will involve inside sales, outside...
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