Guest Services Associate

2 weeks ago


Kennedy Space Center, United States Hilton Grand Vacations Full time
Position Overview:

As a Guest Services Associate, you will play a vital role in ensuring the satisfaction of our guests and owners. Your primary responsibilities will include:

Key Responsibilities:
1. Delivering exceptional service during every interaction with guests and owners.
2. Managing reservations and providing accurate information regarding accommodations.
3. Assisting with check-in and check-out processes to ensure a seamless experience.
4. Addressing guest inquiries and resolving issues promptly and professionally.
5. Collaborating with team members to maintain high standards of service and hospitality.

Qualifications:
To excel in this role, you should possess strong communication skills, a friendly demeanor, and a commitment to providing outstanding customer service. Experience in a hospitality environment is preferred but not mandatory. Join us in creating memorable experiences for our guests at Hilton Grand Vacations.

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