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Guest Services Representative

2 months ago

Kennedy Space Center, United States free-classifieds-usa Full time

Guest Services Representative

At Marriott International, we pride ourselves on creating memorable experiences for our guests. As a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for all visitors.

Key Responsibilities:

  • Deliver exceptional service during check-in and check-out processes.
  • Assist guests with inquiries and provide information about hotel amenities and local attractions.
  • Handle operational tasks efficiently while maintaining a welcoming atmosphere.
  • Address guest requests promptly and effectively to enhance their stay.
  • Uphold company standards for professionalism and confidentiality at all times.

Qualifications:

Successful candidates will demonstrate a commitment to creating a safe and enjoyable environment for both guests and team members. This includes:

  • Adhering to company policies and procedures.
  • Maintaining a professional appearance and demeanor.
  • Being proactive in addressing guest needs and concerns.

As a Guest Services Representative, you will be on your feet, engaging with guests and ensuring their satisfaction throughout their stay. Your role is vital in making every guest feel valued and welcomed.

About Us:

Marriott International is recognized globally as a leader in hospitality, committed to fostering a diverse and inclusive workplace. We believe in the power of a diverse workforce and strive to create an environment where everyone feels valued.