Scheduling Coordinator

3 days ago


Temple, Texas, United States Baylor Scott & White Health Full time
Job Summary

The Scheduling Specialist plays a vital role in ensuring the smooth operation of outpatient diagnostic procedures at Baylor Scott & White Health. This position is responsible for scheduling appointments, validating orders, and collecting patient demographic and insurance information.

Key Responsibilities
  • Contact patients or providers to schedule outpatient diagnostic procedures.
  • Collect patient demographic and insurance information during scheduling phone calls.
  • Validate insurance coverage to ensure patients are scheduled with in-network providers.
  • Compile patient information, including diagnosis, reason for procedure, medications, and allergies, prior to scheduled procedures.
  • Monitor inbound orders to ensure timely scheduling and routing of procedures.
  • Communicate with departments affected by schedule adjustments to ensure patient preparation and necessary personnel and equipment are available.
Requirements
  • High school diploma or equivalent required.
  • Less than one year of experience in a scheduling or patient access role.
  • Excellent communication and interpersonal skills.
  • Ability to maintain a professional demeanor in high-stress environments.
  • Basic computer skills and Microsoft Office proficiency.
Benefits

Baylor Scott & White Health offers a competitive benefits package, including immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match, tuition reimbursement, and PTO accrual beginning Day 1.

Note: Benefits may vary based on position type and/or level.



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