Clinical Service Representative
3 weeks ago
We are seeking a highly skilled and detail-oriented Clinical Service Representative to join our team at Henry Ford Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.
Key Responsibilities- Provide patient registration and check-in services, ensuring accurate and timely completion of patient information and insurance verification.
- Conduct face-to-face interactions with patients, visitors, and medical staff, demonstrating excellent interpersonal and communication skills.
- Utilize computer information systems to perform calculations, complete forms, and maintain accurate records.
- Work effectively in a team setting, supporting colleagues and contributing to a positive and productive work environment.
- Discuss patient financial responsibilities and connect patients with the Customer Service Center as needed.
- Perform a variety of tasks in a timely manner to meet clinic staff and patient needs, demonstrating adaptability and flexibility.
- High School Diploma or equivalent required.
- 1-2 years of medical office experience and working knowledge of Epic preferred.
- Basic computer skills, including proficiency in software and email navigation.
- Ability to work effectively with diverse populations and ages, demonstrating cultural competence and empathy.
- Dependable and punctual, with strong organizational skills and ability to multitask.
As a valued member of our team, you will enjoy a comprehensive benefits package, including health, dental, and vision insurance, as well as opportunities for professional growth and development. Our commitment to diversity, equity, and inclusion ensures a welcoming and inclusive work environment for all employees.
Henry Ford Health System is an equal employment opportunity/affirmative action employer, committed to the hiring, advancement, and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information.
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