Director of Facilities Operations

1 month ago


Arcadia, California, United States Din Tai Fung Full time
About the Role

The Director of Facilities will be a strategic leader responsible for creating and implementing processes that ensure the long-term maintenance, efficiency, and operational readiness of all Din Tai Fung locations.

Key Responsibilities
  • Develop and implement a comprehensive facilities management strategy that supports the operational goals of the company.
  • Create and optimize the processes for the transition from construction to operational handoff.
  • Design and implement a warranty management process that ensures the timely resolution of defects.
  • Lead, mentor, and develop the Facilities team with a focus on continuous improvement and scalability.
  • Develop and execute a vendor management strategy that focuses on long-term partnerships and service-level optimization.
  • Establish and implement cost management strategies, focusing on reducing operational costs while maintaining high-quality standards in all facilities.
  • Develop safety protocols and ensure all facilities meet compliance with local, state, and federal regulations.
  • Create and lead programs focused on extending the lifespan of equipment and facilities.
  • Develop robust emergency response strategies for facilities-related incidents.
  • Use data analytics to monitor and evaluate the performance of facilities across all locations.
Requirements
  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
  • 10-15 years of experience in facilities management, preferably in the restaurant, hospitality, or retail industries.
  • Proven experience in developing and executing strategic facilities management programs across multiple locations.
  • Strong leadership capabilities with experience managing and developing large teams.
  • In-depth knowledge of building systems, maintenance practices, and safety regulations.
  • Exceptional communication, negotiation, and organizational skills.
  • Experience working collaboratively across departments and external partners to drive results.
  • Proficiency in facilities management software and tools, with a strong focus on analytics-driven decision-making.
About Us

Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service, and ambiance.

Benefits and Perks
  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Wellness & Health Reimbursements
  • Employee Meal Discounts
  • Opportunities for growth; we love promoting within


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