Director of Aquatic Operations

1 week ago


Clifton Park, New York, United States Goldfish Swim School - Gilbride Management Group (GMG) Full time

At Goldfish Swim School - Gilbride Management Group (GMG), we're seeking a highly skilled and experienced Director of Aquatic Operations to lead our team.

About the Role

This is an exciting opportunity for a dynamic professional to oversee the daily operations of our swim school, ensuring exceptional customer service and high-quality instruction.

We're looking for someone with a strong background in management, preferably in aquatics or youth sports, who can effectively train and develop staff to deliver outstanding results.

About You
  • A minimum of 3-5 years of management experience, preferably in a similar role
  • A Bachelor's degree in business administration, communications, or equivalent
  • Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor
  • Lifeguard, CPR, First Aid, AED, and Certified Pool Operator certifications required
Responsibilities
  1. Direct and control daily operations to ensure compliance with GSS standard operating procedures
  2. Manage staff to achieve high productivity, excellent performance, and positive employee satisfaction
  3. Train and oversee staff to provide superior swim instruction and customer service
  4. Provide sales and marketing training to qualified staff
  5. Direct private party staff to maintain GSS standard operating procedures
  6. Gain knowledge and experience in all technology to achieve customer maintenance, bookings, class scheduling, reporting, and administrative functions
  7. Maintain a safe and sanitary swim environment through proper pool chemistry and pump room operation
  8. Manage financial responsibilities, including cash deposits, cash reconciliation, till off process, financial documentation, and budgeting
What We Offer
  • An estimated annual salary of $55,000-$65,000 based on location and experience
  • Competitive benefits package, including 401(k) matching, bonus opportunities, and paid time off
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment


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