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Patient Services Coordinator
2 months ago
Dentologie, a modern dental practice, is excited to announce the opening of a new location and is in search of a dedicated Front Desk Concierge. This role offers competitive hourly pay ranging from $23 to $24, along with a comprehensive benefits package and full-time hours. We pride ourselves on fostering a vibrant workplace culture that values teamwork and individual contributions.
The Front Desk Concierge plays a crucial role in delivering exceptional service to our patients. As the initial point of contact, you will have the opportunity to create a positive impression through your expertise, communication skills, and overall support of their visit. Ideal candidates will possess prior experience in a front desk role within a medical or dental setting.
As we expand our reach, we invite you to grow with us. Our organization is committed to revolutionizing the dental experience for both patients and staff.
Key Responsibilities:- Warmly greet and engage with patients, ensuring effective communication both verbally and in writing.
- Deliver a Top-notch patient experience that exceeds expectations.
- Bring a Dynamic personality to the role.
- Manage appointment scheduling and confirmations.
- Demonstrate a keen attention to detail and a commitment to excellence.
- Clearly present treatment plans and address any patient inquiries.
- Process payments accurately and maintain financial records.
- Respond to phone calls, texts, and emails promptly and professionally.
- Maintain communication with staff and patients for follow-ups.
- Handle sensitive medical information with the utmost confidentiality.
- Assist in checking in lab cases.
- Participate in maintaining a clean and sanitary office environment.
- Support the training of new team members as needed.
- Exceptional:
- verbal and written communication abilities.
- interpersonal and customer service skills.
- organizational skills with a focus on detail.
- time management skills with a proven track record of meeting deadlines.
- commitment to patient care.
- Strong analytical and problem-solving capabilities.
- Ability to prioritize and delegate tasks effectively.
- Capacity to thrive in a fast-paced and occasionally high-pressure environment.
- Flexibility to work within a rotating office schedule.
- Comprehensive Medical, Dental, and Vision insurance.
- Complimentary dental coverage for employees.
- Employer-sponsored Life and Disability insurance.
- Monthly allowance for mass transit or parking expenses.
- 401k plan with employer matching.
- Flexible spending accounts.
- Paid holidays and personal/sick leave.
- Supportive leadership committed to your success.
- A lively team atmosphere that stands out from traditional dental practices.
At Dentologie, we are dedicated to ensuring that all employees feel valued and respected, fostering an inclusive environment where everyone can thrive.
