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Coordinator of Patient Support Services
2 months ago
The ALS Association, a prominent nonprofit organization established in 1985, is committed to combating ALS through various initiatives.
Our mission encompasses leading global research efforts, providing vital assistance to patients and their families, coordinating specialized care centers, and collaborating with governmental bodies to discover innovative treatments and ultimately a cure.
POSITION SUMMARY:
The Care Services Coordinator plays a crucial role in supporting families affected by ALS.
This position is designed to enhance the functional capabilities of both patients and caregivers, serving as a vital link between healthcare professionals and community resources to guarantee timely and effective care.
KEY RESPONSIBILITIES:
Program Implementation and Evaluation:
- Execute care management strategies aimed at improving the quality of life for patients.
- Oversee client caseloads, formulate care plans, and coordinate clinic assistance.
- Assess client requirements, create care plans, and advocate for essential services.
- Collaborate with ALS Treatment Centers to ensure seamless care continuity.
Support Group Facilitation:
- Organize and lead support group sessions for clients and their families.
- Arrange educational workshops and invite knowledgeable guest speakers.
Administrative Responsibilities:
- Ensure adherence to organizational policies and maintain accurate client records.
- Generate reports, correspondence, and memos utilizing Microsoft Office applications.
Community Education and Outreach:
- Implement educational initiatives for the community.
- Advocate for ALS Association events and programs.
- Maintain professionalism and engage effectively with diverse stakeholders.
QUALIFICATIONS:
- Bachelor’s degree in public health, social work, nursing, or a related discipline.
- At least 3 years of experience in healthcare or community service settings.
- Familiarity with Medicare, Medicaid, and case management is preferred.
- Proficient in Microsoft Office and database management systems.
- Excellent communication and interpersonal abilities.
COMPENSATION:
The ALS Association offers a competitive salary for this role, with an hourly pay rate of $27.99. The organization provides a comprehensive benefits package, including healthcare coverage, a 401(k) retirement plan, disability insurance, and paid time off.
The ALS Association is an equal opportunity employer, dedicated to fostering diversity and inclusion within the workplace.
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