Security Surveillance Specialist

2 weeks ago


Cleveland, Ohio, United States JACK Entertainment Full time
Security Surveillance Specialist:

Reporting to the Surveillance Supervisor, the Security Surveillance Specialist safeguards assets and upholds the integrity of the organization through covert surveillance activities.

Key Responsibilities:
  • Monitors designated locations and activities diligently.
  • Identifies and reports any suspicious behavior as necessary.
  • Utilizes all surveillance apparatus, including but not limited to, monitors, switches, computers, controllers, and cameras as assigned.
  • Delivers CCTV and personal observations across all departments to ensure compliance with company policies and procedures.
  • Adheres to attendance standards and complies with regulatory, departmental, and organizational policies.
About Us:

At JACK Entertainment, we are a prominent leader in the gaming and hospitality sector, committed to positively impacting our community. We strive to create an enjoyable workplace where fun is part of our culture. Our mission is to foster an environment that encourages teamwork, innovation, and recognition of our team members' contributions.

Essential Qualifications:

To ensure you are the ideal candidate, we require the following:

Knowledge, Skills, & Abilities:
  • Ability to work autonomously.
  • Capability to sit, stand, or walk for extended periods (up to 4 hours).
  • Ability to remain calm and make sound decisions during employee conflicts.
  • Must be able to navigate throughout the property, utilizing stairs (minimum of 20 steps) or escalators.
  • Physical ability to lift and carry up to 50 lbs., and perform actions such as pushing, pulling, reaching, bending, twisting, stooping, and kneeling.
  • Respond effectively to visual and auditory signals.
  • Manual dexterity to operate a computer and other essential office equipment.
  • Tolerance for environments with dust, loud noises, and bright lights.
  • Flexibility to work varied shifts, including weekends and holidays as required.
  • Ability to manage multiple projects simultaneously and adapt to changing priorities.
  • Effective verbal communication skills.
  • Proficiency in reading, writing, speaking, and understanding English.
Education & Experience Requirements
  • High school diploma or GED is mandatory.
  • Strong foundational math skills are essential.
  • Familiarity with camera systems and their operational methods is required.
  • Ability to recognize cheating techniques and other irregularities.
  • Must successfully complete periodic written and/or oral assessments demonstrating knowledge of all aspects of the Gaming Operation.
  • Ability to collaborate effectively with colleagues and work as part of a team.
  • Professional appearance is expected.
  • Minimum age requirement of 21 years.
Licensing Requirements
  • Eligibility to obtain a Gaming Occupational License within the State of Ohio.


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