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Client Services Representative

1 month ago

Phoenix, Arizona, United States Broadridge Financial Solutions , Inc. Full time
Job Title: Client Services Representative

Broadridge Financial Solutions, Inc. is seeking a highly skilled Client Services Representative to join our dynamic team. As a key member of our Client Services team, you will be responsible for providing exceptional customer support and education to our clients.

Key Responsibilities:
  • Provide timely and effective communication with clients through various channels, including phone, email, and chat.
  • Conduct training calls and sessions to educate clients on our digital tools and services.
  • Maintain accurate records of client interactions and provide regular updates to the team.
  • Collaborate with internal teams to resolve client issues and improve overall client satisfaction.
  • Stay up-to-date with industry trends and developments to provide expert advice to clients.
Requirements:
  • Strong customer service skills and experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft Office and other productivity tools.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive hourly rate of $19.00.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.

Broadridge Financial Solutions, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.