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Executive Restaurant Manager

1 month ago

Chicago, Illinois, United States STK Steakhouse Full time
Restaurant Operations Manager

STK Steakhouse is a global leader in Vibe Dining, with high-end restaurants and bars in cities worldwide. We take pride in delivering an unforgettable experience for our guests, every time.

We are seeking a skilled Restaurant Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading, educating, motivating, and energizing our team to deliver exceptional guest experiences.

The ideal candidate will have a minimum of 5 years of professional hospitality experience, with expertise in restaurant computer systems and excellent management, delegation, and presentation skills.

The Restaurant Operations Manager will be responsible for:

  • Managing, leading, and mentoring managers and staff
  • Maintaining overall vision, business, and marketing objectives
  • Developing risk management and mitigation strategies
  • Representing STK Steakhouse in investigating, answering, and settling grievances
  • Maintaining all corporate mandates
  • Updating and tracking daily reports
  • Staffing and team development
  • Analyzing staffing requirements, developing iteration plans, and assessing opportunities for future growth
  • Interviewing, screening, and recruiting job applicants
  • Coaching, training, and developing management and hourly staff
  • Managing regular review of performance for management and hourly staff within the Performance Management guidelines
  • Demonstrating a positive example, with no consumption of alcohol
  • Fiscal responsibility
  • Monitoring activities and expenses
  • Setting and monitoring sales forecasts and profitability reports
  • Keeping the Director of Operations informed of sales and key issues
  • Increasing sales through marketing, networking, and incentives for staff to raise guest check average
  • Maintaining budgeted revenues, cost of sales (COS), labor, supplies, and operating cash flow (OCF)
  • Reviewing monthly profit and loss statement and acting on all variances
  • Having oversight of the beverage program and liaising with the Beverage Director on all changes, mandates, and controls of beverage costs
  • Marketing and guest relations
  • Developing new marketing ideas and concepts with the Marketing team
  • Maintaining relationships with regulars, VIPs, influencers, and key people in the industry

The company offers a range of benefits to all employees, including medical, dental, vision, group life and disability, group accident insurance, group hospital indemnity insurance, and group critical illness insurance.

The company also offers an Employee Assistance Program (EAP), Dependent Care Benefit, Employee Dining Discounts and/or complementary meals onsite, Traditional and Roth 401K Plan, and Commuter Benefits.