Account Representative

2 weeks ago


Marana, United States Kristen Anderson - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As an Account Representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional customer service, and educating them about our insurance and financial services products.

Responsibilities
  • Establish and maintain strong relationships with customers to understand their needs and provide personalized service.
  • Provide prompt and accurate responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide recommendations.
  • Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
  • Excellent communication skills - written, verbal, and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Ability to work in a team environment.
  • Ability to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain).
What We Offer
  • Salary plus commission/bonus.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential for advancement within our agency.


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