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Client Support Specialist

2 months ago

Concord, North Carolina, United States Staff My Agency Full time

Become a Customer Service Representative

Staff My Agency is in search of a committed individual to strengthen our team as a Customer Service Representative. This position emphasizes exceptional customer support for a distinguished agency.

Qualifications:

  • Outstanding verbal and written communication abilities
  • Empathetic approach towards clients
  • Excellent organizational and multitasking skills
  • Competent in computer operations
Key Responsibilities:
  • Manage incoming calls and greet clients
  • Foster and maintain client relationships
  • Deliver prompt, precise, and courteous customer service
  • Inform clients about insurance options through a consultative approach
Benefits Offered:
  • Competitive salary with potential commission/bonus
  • Paid time off including vacation, personal, and sick leave
  • Valuable experience in the field
  • Opportunities for career advancement within the agency
Requirements:
  • Bilingual abilities are a plus
  • Self-driven and detail-oriented
  • Proactive in addressing challenges
  • Team-oriented with strong customer service skills
  • Property Casualty license (can be obtained)
  • Life and Health license (can be obtained)
If you possess the motivation to thrive in this position and see yourself achieving success, we invite you to submit your resume for consideration. We will assist you throughout the interview process.

Please note that this role is under an independent contractor agent, not affiliated with any insurance companies. Staff members are required to fulfill licensing requirements and training standards. Agents operate as independent entities and recruit their own personnel.