Customer Service Representative

3 days ago


Cordova, Tennessee, United States Massage Envy Full time
About Us

Massage Envy Cordova is a dynamic wellness center dedicated to helping clients feel their best. We're committed to delivering an excellent experience and growing our member base to support more people on their wellness journey.

Job Description

This role involves greeting clients, scheduling appointments, responding to emails and phone calls, and addressing questions. You'll also help grow and retain a client base both in-person and through outreach efforts.

Key Responsibilities
  • Provide exceptional customer service and make every guest feel valued and understood.
  • Promote Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, booking appointments, and encouraging homecare purchases.
  • Support clinic flow by answering phone calls, responding to emails, and addressing questions.
Benefits and Perks

We offer a competitive salary, employer-paid healthcare, matching 401(k), paid time off, and an employee assistance program. Plus, enjoy 20% off all products and in-depth product and service training.



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