Customer Service Representative

6 days ago


Cordova, Tennessee, United States The Kroger Company Full time

Job Overview: As a Customer Service Representative at The Kroger Company, you will be responsible for providing excellent customer service and ensuring a positive shopping experience. This role involves effectively communicating with customers, responding to their questions and requests in a timely manner, and operating equipment according to company guidelines.

About the Role: You will be working as a Retail Sales Associate, assisting customers with product inquiries and purchases. Your primary focus will be on providing top-notch customer service, ensuring that customers have a pleasant shopping experience.

Responsibilities: Your key responsibilities will include:

  • Customer Service: Greet customers warmly, respond to their queries, and resolve any issues promptly.
  • Sales Support: Assist customers with product inquiries and purchases, offering personalized recommendations when necessary.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards.

What We Offer: As a valued member of our team, you can expect:

  • Competitive Salary: $12-$15 per hour, depending on location and experience
  • Benefits Package: Comprehensive health insurance, paid time off, and opportunities for career growth

Requirements: To succeed in this role, you must have:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers effectively.
  • Basic Math Skills: Ability to handle cash transactions accurately and efficiently.
  • Physical Demands: Stand for long periods, lift up to 25 pounds, and move quickly in response to customer needs.


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