Customer Service Specialist

3 days ago


Cordova, Tennessee, United States Massage Envy Full time
Unlock Your Potential in a Dynamic Customer Service Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will have the opportunity to deliver exceptional service to our clients, promoting the value of Total Body Care and educating them on new and expanded services.

Salary: $40,000 - $60,000 per year (based on experience)

As a Customer Service Associate, you will be responsible for providing outstanding customer service, promoting the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. You will also support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions.

To succeed in this role, you should have excellent communication skills, a passion for helping others, and the ability to multitask. Previous retail or sales experience is preferred but not required. If you are a critical thinker with great people skills and a supporter of total body care, we want to hear from you

Benefits:

  • Competitive base pay plus bonuses and incentives
  • Employer-paid healthcare including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee Assistance Program
  • In-depth product and service training
  • 20% off all products

About Us:

Massage Envy Cordova is part of a growing community of experienced professionals who share your passion for wellness. Our trained leadership team is invested in your success, and we offer award programs to recognize and reward outstanding performance. Join us today and become a valued member of our team



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