Lead Accounts Receivable Specialist

2 weeks ago

Brandon, Florida, United States PRIDE Enterprises Full time
Job Overview

***This position is remote but requires weekly travel to the Corporate Office.***

POSITION SUMMARY: The role involves minimal oversight from the Accounting Manager. Utilize current online platforms and the company's electronic funds transfer system to download, apply, and investigate payments from various customer segments. Engage with clients who have overdue accounts, initiate necessary actions, and maintain accurate records. The objective is to ensure precise accounting records for receipts and disbursements. This is a significant non-supervisory role. Responsibilities include executing a range of intricate clerical, bookkeeping, and accounting functions, adhering to established procedures for the preparation and upkeep of financial and other records, and generating financial reports.

KEY RESPONSIBILITIES: Additional tasks may be assigned as needed.

  1. Act as the primary contact for the Accounts Receivable department.
  2. Ensure a standard response time of within 24 hours for inquiries received in the AR email inbox.
  3. Daily download and processing of customer payments through bank lockbox and credit card portals, addressing and rectifying all reported discrepancies.
  4. Submit deposits via remote capture and accurately post payments to the ledger.
  5. Investigate disputed or overdue account balances and correct any inaccuracies (including misapplied payments, reversals, late fees, and direct deposit issues).
  6. Examine and resolve credit balances in customer accounts.
  7. Prepare check requests, secure necessary approvals, post to the ledger, and ensure effective communication with clients.
  8. Review aging reports for overdue accounts and initiate collection or resolution processes.
  9. Process credit applications and establish new customer profiles in the ERP system.
  10. Handle credit card transactions as required from industry contacts or customers.
  11. Evaluate accounts recommended for reserve charge-off and assist in report preparation. Collaborate with external collection agencies for collection efforts.
  12. Maintain and reconcile assigned ledger accounts, subsidiary ledgers, files, and reports.
  13. Process invoices and apply payments to customer accounts in the database with minimal supervision.
  14. Manage monthly Short-Term Disability premium payments with employees.
  15. Oversee the processing and distribution of gift cards for Inmate Programs & Training.
  16. Distribute reports and communicate with industry managers monthly regarding items shipped but not invoiced.
  17. Assist the supervisor and accounting staff as needed during monthly closings, special projects, transaction processing, audit requests, and account reconciliations.

Qualifications:

  1. Education and Experience: Associate's Degree in Accounting/Business or equivalent experience, or a minimum of 5 years in accounting.
  2. Language Skills: Ability to comprehend and follow complex oral and written instructions, as well as technical terminology.
  3. Mathematical Skills: Proficient in basic arithmetic operations and capable of computing rates, percentages, and interpreting graphs. Knowledge of college-level algebra and statistics is essential.
  4. Reasoning Ability: Capable of solving practical problems and managing variables in situations with minimal standardization. Ability to interpret a variety of written and verbal instructions.
  5. Specialized Knowledge and/or Skill: Strong written and verbal communication skills. Proficient in personal computer applications (e.g., Excel, Word) and ten-key adding machines. Must be adept in the relevant areas of the company's information management system, completing this requirement within 90 days of hire or promotion.
  6. Other Skills and Abilities: Detail-oriented, self-motivated, and resourceful. Excellent interpersonal and communication skills across all management levels. Ability to work independently or collaboratively. Well-organized and proactive problem solver.

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