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Lead Accounts Receivable Specialist
2 months ago
***This position allows for remote work but necessitates weekly travel to the Corporate Office.***
POSITION SUMMARY: The role requires minimal oversight from the Accounting Manager. Utilize online platforms and the company’s electronic funds transfer system to download, allocate, and investigate payments from diverse customer segments. Engage with clients having overdue accounts, initiate necessary actions, and maintain comprehensive records. The objective is to uphold precise accounting documentation for receipts and disbursements. This is a significant non-supervisory role. Responsibilities encompass a range of intricate clerical, bookkeeping, and accounting functions, applying established protocols for the preparation and upkeep of financial and other records, along with generating financial statements.
KEY RESPONSIBILITIES: Additional tasks may be assigned as needed.
- Act as the primary contact for the Accounts Receivable department.
- Ensure a response standard within 24 hours for inquiries received in the AR email inbox.
- Daily download and processing of customer payments through various channels, resolving any reported discrepancies.
- Submit house deposits using remote capture and accurately post payments to the ledger.
- Investigate disputed or overdue account balances and rectify any inaccuracies.
- Examine and resolve credit balances within customer accounts.
- Prepare check requests, secure necessary approvals, post to the ledger, and communicate effectively with clients.
- Review aging reports for overdue accounts and initiate collection or resolution processes.
- Handle credit applications and establish new customer profiles in the ERP system.
- Process credit card transactions as required based on communications from industry personnel or clients.
- Evaluate accounts recommended for reserve charge-off and assist in report generation, coordinating with external collection agencies.
- Maintain and reconcile assigned ledger accounts, subsidiary ledgers, files, and reports.
- Process invoices and apply payments to customer accounts in the database with minimal supervision.
- Manage monthly Short-Term Disability premium payments with employees.
- Oversee the processing and distribution of gift cards for Inmate Programs & Training.
- Distribute reports and communicate with industry managers monthly regarding items shipped but not invoiced.
- Support the supervisor and accounting staff as needed during monthly closing, special projects, transaction processing, audit requests, and account reconciliations.
Qualifications:
- Education and Experience: Associate's Degree in Accounting/Business or equivalent experience of 5+ years in accounting.
- Language Skills: Proficient in understanding and following complex oral and written instructions as well as technical terminology.
- Mathematical Skills: Competent in basic arithmetic operations and capable of computing rates, percentages, and interpreting graphs. Knowledge of college-level algebra and statistics is essential.
- Reasoning Ability: Ability to tackle practical problems and manage variables in situations with minimal standardization. Capable of interpreting a variety of written and verbal instructions.
- Specialized Knowledge and/or Skill: Strong written and verbal communication abilities. Proficient in personal computer applications (e.g., Excel, Word) and ten-key adding machines. Must demonstrate proficiency in relevant company information management systems within 90 days of hire or promotion.
- Other Skills and Abilities: Detail-oriented with strong initiative and resourcefulness. Excellent interpersonal and communication skills across all management levels. Ability to work independently or collaboratively. Well-organized and proactive problem solver.
