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Patient Service Coordinator

2 months ago

Glen Burnie, Maryland, United States Chase Brexton Health Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Chase Brexton Health Care. As a Patient Service Representative, you will play a critical role in providing exceptional patient service and support to our patients and staff.

Key Responsibilities
  • Communication: Answer and respond to patient inquiries, direct callers to the appropriate area, and initiate triage slips for medical personnel response.
  • Patient Registration: Register patients, verify patient records, and maintain accurate and up-to-date information.
  • Administrative Support: Manage files, initiate and reply to record requests, and perform other administrative tasks as needed.
  • Customer Service: Provide exceptional customer service to patients, salespeople, and visitors, and effectively manage calls and deal with patient requests and complaints.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service experience preferred.
  • Skills: Analytical and critical thinking skills, data entry skills, and ability to plan, prioritize, and organize work.
What We Offer

As a Patient Service Representative at Chase Brexton Health Care, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional patient service and support to our patients and staff. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.