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Customer Service Representative

1 month ago

Denver, Colorado, United States Judy Ahart - State Farm Agent Full time
ROLE DESCRIPTION:

As a Customer Service Representative with Judy Ahart State Farm Agency, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency.

Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.

You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional service.

We anticipate internal growth opportunities for driven and sales-minded candidates who are eager to take on new challenges.

RESPONSIBILITIES:

  • Establish and maintain strong customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Utilize exemplary communication skills to efficiently meet the needs of customers and promote the growth of our agency.

BENEFITS:

  • Competitive salary plus commission/bonus structure
  • Unlimited paid time off (vacation and personal/sick days)
  • Growth potential and opportunities for advancement within the agency
  • Valuable career-building experience

QUALIFICATIONS:

  • Dedicated to delivering exceptional customer service
  • Able to effectively relate to customers, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and collaborate with other agency team members
  • Proactive in problem-solving and committed to delivering results
  • Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $50,000.00 - $70,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Edgewater, CO and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.