Claims Specialist
1 month ago
Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Responsibilities & QualificationsSpecializes in the specific Long-Term Care line of business. Handle high exposure claims both litigated and non-litigated. Utilize current Claims technology. Provide technical advice and direction to claim adjusters, managers, agents and examiners. Direct activities of defense counsel handling litigated files. Research and provide coverage opinions. Handle special projects as assigned. Participate in training of department personnel. Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Preferred Experience and Skills
- Prior experience handling complex large claims with bodily injury or Long-Term Care exposures
- Proficiency with computers and current technology
- Oral and written communication skills
- Interpersonal skills
- Negotiation and problem-solving skills
Preferred Education and Training
- Bachelor's degree in Business, Insurance or related field
- Associate in Claims Designation
- CPCU designation or other continuing education
- Insurance adjuster license
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