Print Production Supervisor

2 weeks ago


Hickory North Carolina, United States Merchants Distributors, LLC Full time

Overview:
The Print Production Supervisor is responsible for overseeing and directing all activities within the print facility, ensuring efficient order fulfillment, customer invoicing, budget oversight, and profit and loss management. This role is crucial in implementing and refining processes that enhance operational success and maintain profitability.

Responsibilities:

  • Oversees the complete production process and workflow for the print facility.
  • Coordinates project timelines to ensure printing, processing, and delivery meet specified deadlines.
  • Develops and manages the annual budget, focusing on operational efficiency and cost control.
  • Ensures accurate invoicing and payment collection from customers.
  • Schedules routine maintenance for all equipment to maximize productivity.
  • Monitors and manages inventory levels of supplies to ensure seamless printing operations and cost management.


  • Engages with customers to ensure timely communication and meet their expectations.
  • Manages the production schedule and calendar for print and mailroom staff.
  • Communicates project updates with both internal and external stakeholders.
  • Conducts training and development sessions for team members to foster success.
  • Provides assistance in various areas of the print facility as required.
  • Must be capable of lifting up to 55 lbs.
  • Expected to perform additional tasks as necessary.


Qualifications:


  • Minimum of 2 years of experience in a print production environment.
  • Previous experience in a leadership role.
  • Proficient in Microsoft Office Suite and familiar with managing software for complex printing equipment.
  • This position requires the candidate to be present on-site at all times.
Desirable

Qualifications:


  • Self-motivated individual capable of leading a team with minimal oversight.
  • Ability to build and maintain strong working relationships, promoting team collaboration.
  • Comfortable presenting ideas and receptive to constructive feedback.
  • Skilled in operating various equipment throughout the production process when necessary.
  • Advises customers on best practices to achieve their objectives.
  • Confident in collaborating across multiple departments to ensure project success from concept to completion.
  • Able to manage multiple projects simultaneously while balancing workloads.
  • Flexibility to develop growth strategies while maintaining a customer-centric approach.
  • Experience in high-volume printing operations.
  • Supervises a team of print and mailroom personnel.
  • Demonstrates strong leadership capabilities, especially in high-pressure situations.
  • Preferred background in customer service with the ability to multitask while staying focused on overarching goals.
  • Exhibits effective communication and organizational skills.
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