Disaster Response and Emergency Operations Coordinator

7 days ago


Étreux, Hauts-de-France, United States Boston Children's Hospital Full time
Job Title: Disaster Response and Emergency Operations Coordinator

About the Role:

We are seeking a highly skilled Disaster Response and Emergency Operations Coordinator to join our team at Boston Children's Hospital. This individual will play a critical role in ensuring the safety and well-being of patients, families, and staff during emergency situations.

Key Responsibilities:
  • Provide assistance to control room operations staff on their respective shift, offering support in emergent, complex, and unusual situations.
  • Serve as a resource on departmental policies and procedures, assisting in training new personnel.
  • Perform monthly tests and verification of hospital emergency cellular phones, as well as verifying and testing emergency telephone numbers to neighboring institutions, ambulance companies, and outside vendors.
  • Report any system malfunctions and technical and operational issues to department management, performing weekly elevator communication checks.
  • Monitor and operate all hospital audio and visual security equipment, including closed-circuit surveillance cameras, intercoms, security computer systems linked to door and panic alarms throughout the hospital complex, and remote access door systems.
  • Provide access control for parents, patients, visitors, and employees to neighboring institutions, providing access for ambulance transfers and med flights.
  • Monitor and provide access to all loading docks and other areas within the complex, monitoring all fire alarm systems for the hospital complex & BCH Satellite Properties.
  • Is responsible for activations of internal Code Red drill procedures and dispatching, contacting the Fire Department through the use of direct emergency phone and informing them of current alarm status and location.
  • Dispatch security and hospital engineering personnel and contact appropriate hospital personnel to notify them of activity associated with the fire alarm systems.
  • Input information through the fire alarm keyboard to initiate such actions associated with the fire alarm system.
  • Monitor, operate, and interpret information relevant to Life Safety and critical care systems within the hospital, such as building engineering systems, facility automation systems, life support generators, and medical gas systems.
  • Dispatch appropriate engineering personnel to respond to activity associated with engineering equipment systems, assisting engineering and contractor personnel in performing drills, testing engineering, and verifying alarms.
  • Dispatch requests for assistance to appropriate security, safety, medical, or hospital engineering personnel, initiating contact with senior hospital administrators, hospital safety departments, and outside agencies such as police, fire, and public works departments, as well as ambulance companies.
  • Generate Engineering Work Orders and Security Reports for all pertinent activity during each shift, operating each shift independently and making decisions during emergency situations.


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