Reservations Coordinator

3 weeks ago


Lincoln, New Hampshire, United States Loon Mountain Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Reservations Coordinator at Loon Mountain. In this role, you will be responsible for managing all aspects of reservations, registration, and cash out for our Snowsports Programs.

Key Responsibilities
  • Manage reservations and registration for Snowsports Programs, ensuring accurate and timely processing.
  • Prepare orders for the following day, including communicating with guests to address any questions or concerns.
  • Provide exceptional customer service, responding to incoming calls and inquiries in a professional and courteous manner.
  • Perform administrative tasks, including data entry, filing, and completing forms as required.
  • Assist instructors with student needs, such as during meal and snack times, and provide support with lesson planning and execution.
  • Collaborate with supervisors to ensure seamless operations across Snowsports departments.
  • Contribute to a positive and friendly work environment by participating in team efforts, maintaining a clean and safe workspace, and engaging in daily safety and service meetings.
Requirements
  • High school diploma or equivalent required; one to three months of related experience and/or training preferred.
  • Excellent communication and organizational skills, with the ability to multitask and work in a fast-paced environment.

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