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Cloud Reliability Specialist

2 months ago

Wayne, Pennsylvania, United States Vanguard Full time
About the Role

Vanguard's Customer Experience Team is dedicated to delivering exceptional customer experiences through innovative solutions. As a key member of our team, you will play a crucial role in developing, deploying, and remediating internal customer endpoints proactively.

We are seeking a highly skilled and experienced Site Reliability Engineer to join our Operations Team. This hybrid role (Tues-Wed-Thurs in office) can be based in our Wayne, PA location.

Key Responsibilities
  • Modernization and Innovation
    • Modernize our environments' tools and technologies to support our IT strategic goals of continuous delivery and cloud migration.
    • Elevate code into the development, test, and production environments on schedule, providing follow-up production support and submitting change control requests and documentation.
  • Automation and Efficiency
    • Automate and implement the build and maintenance of environments for applications.
    • Continuously improve monitoring, alerting, and automation to increase environment reliability, availability, performance, and overall system health.
  • Technical Expertise
    • Support the Digital Customer Expertise Team with an automation mindset across teams.
    • Stay up-to-date on the latest technological changes around automation practices/tools at a team level and bring forward to teams as applicable.
  • Technical Leadership
    • Provide technical direction and support to fellow team members.
    • Provide technical support and training to other automation resources.
Requirements
  • Technical Skills
    • Knowledge of Linux systems and cloud platforms/providers.
    • Scripting experience.
    • Hands-on experience with several of the following tools: Atlassian suite (Jira, Bitbucket, Bamboo, Confluence), Git, Maven, Jenkins, Splunk, Selenium, Nexus, Artifactory.
  • Experience
    • 5+ years of experience in a Microsoft 365 environment, with a strong focus on PowerShell scripting.
  • Soft Skills
    • Strong communication and collaboration skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Opportunities for Growth
    • Professional development opportunities to enhance your skills and knowledge.
  • Collaborative Environment
    • A dynamic and collaborative work environment that fosters innovation and teamwork.
  • Competitive Compensation
    • A competitive salary and benefits package.
About Vanguard

Vanguard is a global market leader in the investment management industry. We are committed to delivering exceptional customer experiences through innovative solutions and a strong focus on values-driven leadership.

We believe that a critical aspect of delivering exceptional customer experiences is building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.