Remote Support Specialist

18 hours ago


Cockeysville, Maryland, United States Kennedy Services Full time
Job Summary:

We are seeking a Remote Support Specialist to join our team at Kennedy Services. The ideal candidate will have experience in call centers, customer service, sales, or related fields and be able to work independently.

Main Responsibilities:
  • Respond to customer inquiries and resolve technical issues
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of products and services

This is a full-time position, Monday through Friday, with possible overtime available. The estimated salary for this position is around $41,000 per year, depending on qualifications and experience.

Requirements:
  • Previous experience in call centers, customer service, sales, or related fields
  • Ability to work independently and prioritize tasks
  • Excellent written and verbal communication skills


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