Customer Service Specialist

2 weeks ago


Cockeysville, Maryland, United States Kennedy Services Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Kennedy Services. As a key member of our support team, you will be responsible for delivering exceptional service to our customers by providing timely and accurate solutions to their product and service inquiries.

The ideal candidate will have a proven track record of success in customer-facing roles, with excellent communication and problem-solving skills. You will work closely with our internal teams to resolve customer issues and provide ongoing support.

Key Responsibilities:

  • Provide prompt and effective resolutions to customer complaints and inquiries
  • Collaborate with internal teams to troubleshoot and resolve complex customer issues
  • Document and update customer records accurately and efficiently
  • Develop and maintain knowledge of our products and services to ensure expert-level support

Requirements:

  • 2+ years of experience in customer-facing roles
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree preferred

Estimated Salary: $45,000 - $60,000 per year

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



  • Cockeysville, Maryland, United States Best Friends Fur Ever Full time

    Best Friends Fur Ever is a leading provider of pet care services, and we are currently seeking a highly motivated Kennel Operations Specialist to join our team. As a Kennel Operations Specialist, you will be responsible for introducing facility and services to prospective clients, representing the Company and ensuring a '5-Star Experience' for all visiting...


  • Cockeysville, Maryland, United States Digi Solutions Full time

    Key ResponsibilitiesThe Customer Growth Specialist will be responsible for building enriching customer relationships, enhancing client satisfaction, and driving the sales process. They will establish trust among customers, leading to a strong network of clientele and prospects, and play an active role in day-to-day operations to drive business growth.The...


  • Cockeysville, Maryland, United States The Amynta Group Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at The Amynta Group. This is an exciting opportunity to work with a dynamic organization that values customer satisfaction and excellence in service.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively...


  • Cockeysville, Maryland, United States Walmart Full time

    We are seeking a skilled and enthusiastic Customer Order Fulfillment Specialist to join our Walmart team.This exciting opportunity involves reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring orders are filled accurately.The estimated hourly earnings for this role range from $14 to $26, reflecting the importance of...


  • Cockeysville, Maryland, United States Wal-Mart Stores , Inc. Full time

    Job SummaryCashiers play a vital role in ensuring customers have an exceptional experience at Walmart Stores, Inc. This includes providing excellent customer service, processing transactions efficiently, and maintaining a clean store environment.">About the RoleWe are seeking a skilled Cashier to join our team. The ideal candidate will be able to work in a...


  • Cockeysville, Maryland, United States Orkin Full time

    Role OverviewWe are seeking a skilled Pest Control Service Specialist to join our team at Orkin. As an essential member of our operations, you will be responsible for delivering top-notch pest management services to our customers.Your primary role will involve driving a company vehicle and following a route schedule within assigned territories, ensuring...


  • Cockeysville, Maryland, United States J Full time

    About Crew FactoryCrew Factory is a brand built on creating timeless styles that last season after season, while staying ahead of what's next. We aim to cultivate high-quality employees who share our values: creativity, inclusion, and collaboration.Our CultureWe believe shopping should be fun! Our team members are the heart of our company, and we strive to...


  • Cockeysville, Maryland, United States Hendersen-Webb Inc Full time

    Job Title**Resident Services Representative Trainee Specialist**We are seeking a highly skilled and detail-oriented Resident Services Representative Trainee to join our team at Hendersen-Webb Inc. The successful candidate will be responsible for providing exceptional customer service to our residents, addressing their inquiries and concerns in a professional...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Job Description:A customer-focused position is available at Kennedy Services for a Customer Service Representative. The ideal candidate will have experience in call centers, customer service, sales, or related fields and be able to build rapport with clients.Responsibilities:Process inbound phone calls and respond to customer inquiriesProvide product...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    We are seeking a Customer Service Professional to join our team at Kennedy Services. This is a full-time position, working Monday through Friday, with possible overtime available.Job DescriptionThis role involves providing product and service information to customers, resolving technical issues, and documenting customer records. We value positive and...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Job OverviewKennedy Services is seeking a Customer Service Professional to join our team. This full-time position involves providing exceptional customer service, product information, and resolving technical issues via phone or remotely after training.Key responsibilities include handling customer inquiries, providing product information, troubleshooting and...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Job OverviewKennedy Services is seeking a highly skilled Customer Service Ambassador to join our team in Hunt Valley. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.About the RoleThis full-time position involves working Monday through Friday, with possible overtime available. You will...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Job DescriptionWe are seeking a Customer Service Representative to join Kennedy Services in Hunt Valley. This is a full-time position with the possibility of overtime available.Receive and process inbound phone calls from customers.Handle customer inquiries and complaints over the phone, providing product and service information and resolving technical...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Kennedy Services. As a key member of our customer support team, you will play a vital role in delivering exceptional service and ensuring customer satisfaction.


  • Cockeysville, Maryland, United States Wal-Mart Stores , Inc. Full time

    As a Customer Service Associate at Wal-Mart Stores, Inc., you will play a key role in creating a positive experience for our customers. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is friendly, helpful, and professional. This may involve answering customer questions, resolving issues, and...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    Kennedy Services is a dynamic company looking for skilled Customer Service Representatives to join our team. As a CSR, you will be responsible for providing top-notch support to our clients through inbound calls, emails, and other communication channels.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to...


  • Cockeysville, Maryland, United States Marsh & McLennan Companies Full time

    We're seeking a highly motivated and experienced Insurance Customer Service Associate to join our Business Insurance team at Marsh McLennan Agency. As a key member of our team, you'll play a critical role in providing exceptional customer service and support to clients and colleagues. If you have a strong background in customer-facing roles and a passion for...


  • Cockeysville, Maryland, United States The Amynta Group Full time

    About The RoleThe Amynta Group is seeking an experienced Customer Service Representative III to join our team. In this role, you will be responsible for handling customer inquiries and resolving complex issues related to title management.Job ResponsibilitiesHandle all job duties and responsibilities of CSR I and CSR IIDocument procedures and assist managers...


  • Cockeysville, Maryland, United States Michaels Stores Full time

    ResponsibilitiesAs a Creative Retail Associate, you will be responsible for:Delivering exceptional customer service by helping customers find products, answering questions, and resolving issuesMaintaining a clean and organized store environment by recovering merchandise, restocking shelves, and performing inventory tasksProcessing transactions accurately and...


  • Cockeysville, Maryland, United States Kennedy Services Full time

    About the RoleThis Phone Support Representative position is an excellent opportunity for those looking to start or advance their career in customer service. As a member of our team, you will be responsible for handling customer calls, resolving issues, and providing exceptional service.Responsibilities:Answer and manage inbound customer callsTroubleshoot and...