Bilingual Customer Support Specialist
3 days ago
Responsibilities:
- Respond to customer inquiries via phone and email.
- Utilize a knowledge base to research and resolve customer issues.
- Maintain accurate records of customer interactions in our database.
Qualifications:
- Bilingual fluency in English and Spanish (written and verbal)
- High school diploma or equivalent required
- Minimum of two years' experience in customer service, call centers, or contact centers
- Public Trust Security clearance eligibility required
Benefits: Competitive salary ($31,546.67 - $40,560), comprehensive benefits package, including health, dental, and vision insurance, life insurance, 401(k), flexible spending account, and paid time off.
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