Federal Agency Customer Service Associate
5 days ago
Key Responsibilities:
- Answer customer inquiries via phone and email.
- Apply problem-solving skills to resolve customer issues efficiently.
- Maintain accurate records of customer interactions in our database.
Requirements:
- Bilingual fluency in English and Spanish (written and verbal)
- High school diploma or General Educational Development (GED) certificate
- At least two years of customer service, call center, or contact center experience
- Eligibility for Public Trust Security clearance required
Compensation: Competitive salary range ($31,546.67 - $40,560), comprehensive benefits package, and opportunities for professional growth.
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