Store Protection Professional
1 week ago
We are seeking a highly motivated Store Protection Specialist to join our team at Ross Stores, Inc.
The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and location.
About the JobThis role provides a visible presence at store entrances/exits, mitigating theft and fraud while maintaining a safe and secure environment for associates and customers.
- Assists in maintaining a safe and secure environment by understanding that safety is the number one priority and practicing safe behaviors in everything they do.
- Provides visible presence at store entrances/exits and on sales floor in a company-issued vest/required black attire, monitoring for potential safety issues.
- Removes clutter and ensures safe, clear egress to emergency exits.
This is a key position that requires effective communication and relationship-building skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Maintaining Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
- Provides visible ?ǣcommand?ǥ presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
- Removes clutter and ensures safe, clear egress to emergency exits.
- Developing Great Teams & Partnerships:
- Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
- Treats all Customers and Associates with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
- Other duties as assigned to support Loss Prevention initiatives.
- Mitigating Theft & Fraud:
- Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
- Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
- Adheres to Company policy for external theft response.
- Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Minimizing Operational Shortage:
- Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
- Observes and validates proper checkout procedures for Customers and Associates.
Please note that this job description is a summary of the primary duties and responsibilities of the job and position.
Ross Stores, Inc. is an equal employment opportunity employer and values diversity in the workplace.
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