Help Desk Services Support Specialist

3 weeks ago


Nellis Air Force Base, United States OnesourcePCS, LLC Full time

OnesourcePCS, LLC is seeking a skilled Help Desk Services Support Specialist to join our nationwide team of experienced healthcare and medical professionals. As a Help Desk Services Support Specialist, you will provide technical support to our clients, troubleshooting a variety of computer issues and offering on-site or remote assistance. This is a full-time position that requires a strong background in IT and excellent communication skills.

Key Responsibilities:

  • Install and maintain computer hardware and software
  • Troubleshoot computer issues and provide technical support
  • Offer on-site or remote assistance to clients
  • Schedule maintenance and teach clients to use programs
  • Perform repairs and order computer parts

Requirements:

  • Current CompTIA Security+ or higher certification
  • Associate degree in IT-related field or 3 years of experience in related field

Benefits:

  • Competitive compensation and exceptional comprehensive benefits
  • Paid vacation, paid sick time, and 11 paid federal holidays
  • Medical, dental, vision, 401K, STD/LTD, and life insurance available
  • Annual CME stipend and license/certification reimbursement
  • Relocation expenses, referral bonuses, and more

About Us:

OnesourcePCS, LLC is a trusted partner of the U.S. Department of Navy and Air Force, providing premier nationwide healthcare staffing, IT infrastructure, clinical informatics, and information management support services. We are a SBA-certified 8(a) and Joint Commission-certified small business, headquartered in Pensacola, FL. We are proud to be an EEO/AA employer and maintain a drug-free workplace.



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