Front Desk Representative

4 weeks ago


Rapid City, South Dakota, United States HEGG Full time
{"Job Title": "Front Desk Agent", "Job Description": "Be a Part of Our Dynamic Team

We are seeking a skilled and enthusiastic Front Desk Agent to join our team at the Hilton Garden Inn-Rapid City. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

Key Responsibilities:
  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • At least one year of guest service experience preferred.
  • Working knowledge of checking IDs and legal requirements.
  • Good judgment and problem-solving skills required.
  • Excellent attendance record and the ability to multi-task.
  • Must possess ability to work independently and with others.
What We Offer:
  • Paid Time Off.
  • Perfect Attendance Bonus Plan.
  • Referral Bonus Plan.
  • Worldwide Hotel Discounts.

We are an Equal Opportunity / Affirmative Action Employer. All applicants must pass a pre-employment background investigation. Any offer of employment is contingent upon successfully passing the company pre-employment screening.", "Job Type": "Part-time"}



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