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Administrative Support Specialist

2 months ago

Rapid City, South Dakota, United States First Interstate Bancsystem Inc Full time
About the Role

We are seeking a highly skilled and organized Administrative Support Specialist to join our team at First Interstate Bancsystem Inc. As an Administrative Support Specialist, you will provide administrative support to higher-level executives, assuming administrative responsibility for projects that may be complex and/or involve bank-wide impact.

Key Responsibilities
  • Front Desk Coverage - welcoming and directing customers.
  • Greet customers and clients to the department in person, over the phone and via electronic communications; establish a quality customer experience through a courteous attitude and professional appearance.
  • Clerical and organizational assistance of department correspondence, handling mail, scanning, and other administrative duties.
  • Support processes and assist in preparation of documents to support business activities.
  • Operate PC using one or more software programs to generate documents, coordinate meetings, conferences, presentations, travel arrangements, and perform other routine administrative work.
  • Organize and coordinate department functions as requested.
  • Design, organize and maintain central filing system for the department, including records management and retention tracking.
  • Order and maintain supplies; arrange for equipment maintenance.
  • Design, construct and edit PowerPoint presentations.
  • Process invoices for payment.
  • May provide backup teller and new account duties.
  • Perform other duties as assigned.
Requirements
  • High school diploma or general education degree (GED) required.
  • Three to five years of administrative support experience preferred.
  • Excellent interpersonal skills in order to interface in person and via telephone.
  • Ability to work independently and to prioritize projects/responsibilities.
  • Flexibility, as priorities change and as needs arise to assist other department and colleagues.
  • Strong organizational skills and attention-to-detail required.
Working Environment

The work environment is usually moderate, with a focus on providing excellent customer service and supporting the success of our team.