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Senior Customer Support and Account Representative

2 months ago

South Jordan, Utah, United States Compunnel, Inc. Full time
Job Overview

Compunnel, Inc. is seeking a highly skilled and professional Customer Service and Account Management Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and efficient support to clients regarding various service inquiries on their accounts.
  • Meet key department performance metrics and maintain a high level of customer satisfaction.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
  • Stay up-to-date with product and service offerings to provide informed support to clients.
Requirements
  • Bachelor's degree in a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Strong analytical and multitasking skills.
  • Ability to adapt quickly to change and prioritize tasks effectively.
About Compunnel, Inc.

Compunnel, Inc. is a leading provider of staffing, IT/software, e-learning/training, business intelligence, and cloud solutions. We are a national service provider in the US, serving clients across major states and regions. Our company values diversity and inclusion, and we welcome candidates from all walks of life and cultures.