Service Director

4 days ago

Woodbridge, Connecticut, United States Hendrick Automotive Group Full time

Job Summary:

Hendrick Honda Woodbridge is seeking a skilled Service Director to join our team. As a Service Director, you will be responsible for identifying and documenting service, maintenance, and repair services for customers. You will also schedule service to be performed and ensure that all work is completed to the highest standards.

Key Responsibilities:

  • Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
  • Assists Service Advisor by working with customer and technician to identify required maintenance.
  • May advise customers on necessary and recommended services.
  • May offer additional services and repairs to customers.
  • Assists with moving vehicles.
  • Assists customers with reviewing documentation, processing payment, and returning keys for completed services.
  • Schedules appointments with customer.
  • Maintains CSI at or above Company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company's Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Education:

High School Diploma or equivalent required. Associate's or Bachelor's degree in a related field preferred.

Experience:

Previous experience in automotive or customer service industries desired. Basic knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills.

Certifications/Licenses:

Valid Driver's License required. Automobile Salesperson License preferred.

Computer Skills:

Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web-based applications utilized for operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.

Environment Demands:

Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

  • Nursing Director

    4 days ago

    Woodbridge, Connecticut, United States Westminster at Lake Ridge Full time

    Job Summary:We are seeking a skilled Nursing Director to join our team at Westminster at Lake Ridge. As a key member of our healthcare team, you will be responsible for directing and evaluating all resident care given by nurses within our community.Key Responsibilities:Provides resident care in the form of treatment, medication, and diagnostic procedures as...

  • Dining Services Associate

    5 days ago

    Woodbridge, Connecticut, United States Healthcare Services Group Full time

    About the RoleWe are seeking a skilled and dedicated Dining Services Associate to join our team at Healthcare Services Group. As a key member of our culinary team, you will be responsible for preparing and serving food to our residents and clients. This is a fantastic opportunity to work in a dynamic and supportive environment where you can make a real...

  • Sales Director

    5 days ago

    Woodbridge, Connecticut, United States Express Full time

    Job SummaryAs a Sales Leader at Express, you will be responsible for driving sales floor and stockroom operations, while assisting in training associates and delivering exceptional customer experiences. Key responsibilities include:Develop and motivate associates to maximize sales potentialExecute daily store operations, including overseeing and authorizing...

  • Clinical Operations Manager RN

    4 days ago

    Woodbridge, Connecticut, United States Kaiser Permanente Full time

    Job Summary: We are seeking a highly skilled Clinical Operations Manager RN to lead our ambulatory operations in Woodbridge MOB. As a key member of our team, you will be responsible for coordinating the daily delivery of quality patient care and ensuring the optimal member experience. You will execute on the service delivery model in partnership with the...

  • Emergency Medicine Physician Opportunity in Virginia

    4 days ago

    Woodbridge, Connecticut, United States Archway Physician Recruitment LLC Full time

    Job SummaryArchway Physician Recruitment LLC is seeking an experienced Emergency Medicine Physician to join our team in Virginia. As a Chief Facility Medical Director, you will be responsible for leading our team of physicians and hospital administration in providing high-quality patient care.About the EDOur 44,000 annual volume ED is a Level III Trauma...

  • Inpatient Pharmacy Services Director

    2 weeks ago

    Woodbridge, New Jersey, United States Clinical Management Consultants Full time

    Job Title: Inpatient Pharmacy Services DirectorCategory: PharmacySalary: $197,998 - $221,791Location: Woodbridge, New JerseyClinical Management Consultants is seeking a dedicated and experienced Inpatient Pharmacy Services Director to lead their pharmacy team. As a key member of the healthcare system, the Inpatient Pharmacy Services Director will be...

  • Associate Director of Residential Services

    4 weeks ago

    Woodbridge, Virginia, United States Arc Of Greater Prince William Full time

    Job Title: Associate Director of Residential ServicesWe are seeking a highly skilled and experienced Associate Director of Residential Services to join our team at Arc of Greater Prince William. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our residential group homes and ensuring that the physical,...

  • Inpatient Pharmacy Services Director

    2 weeks ago

    Woodbridge, New Jersey, United States Clinical Management Consultants Full time

    Pharmacy Services Director OpportunityWe are seeking a highly skilled and experienced Pharmacy Services Director to lead our pharmacy team. As a key member of our healthcare system, you will be responsible for ensuring the effective operation of our pharmacy services, including staffing, budgeting, and administrative functions.Key Responsibilities:Oversee...

  • Associate Director of Residential Services

    1 month ago

    Woodbridge, United States Arc Of Greater Prince William Full time

    Associate Director of Residential Services Join our team of professionals! We are an extremely service-oriented and client-focused non-profit organization supporting individuals with intellectual and developmental disabilities in the Greater Prince William area. We are seeking a bright, dependable hard-working and compassionate Associate Directors to oversee...

  • Associate Director of Residential Services

    1 month ago

    Woodbridge, Virginia, United States Arc Of Greater Prince William Full time

    Job Title: Associate Director of Residential ServicesWe are seeking a highly skilled and experienced Associate Director of Residential Services to join our team at The Arc of Greater Prince William/INSIGHT, Inc. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a passion for supporting individuals with...

  • Business Services Director

    2 weeks ago

    Woodbridge, Virginia, United States Prince William County VA Full time

    Assistant Director of Business ServicesWe are seeking an experienced and motivated individual to fill this critical role in overseeing and managing the financial and administrative functions within the Department. The successful candidate will be responsible for ensuring the efficient and effective operation of these functions, and will play a key role in...

  • Program Director

    2 weeks ago

    Woodbridge, Virginia, United States Stratford University Full time

    Job Title: Program DirectorStratford University is seeking a highly qualified and experienced Program Director to lead our nursing programs. As a key member of our academic team, you will be responsible for providing strategic leadership and vision for the University's nursing programs, including strategic planning, program innovation, program outcome...

  • Assistant School Director

    1 week ago

    Woodbridge, Virginia, United States Children of America Full time

    About Children of AmericaWe are a leading provider of early childhood education and care services. Our Assistant School Directors play a critical role in leading our teams and ensuring the highest quality of care for our children.Job SummaryWe are seeking a highly motivated and experienced Assistant School Director to join our team. The successful candidate...

  • Network Operations Director

    1 month ago

    Woodbridge, New Jersey, United States Cybernetic Search Full time

    Director of Network OperationsCybernetic Search is seeking a seasoned professional to lead our network operations team. As a key member of our organization, the Director of Network Operations will be responsible for building and managing our in-house operations team for a highly regulated production environment.This role requires a strong background in...

  • Sales and Marketing Director

    4 weeks ago

    Woodbridge, Virginia, United States Arbor Terrace Prince William Commons Full time

    Community Sales DirectorThe Community Sales Director plays a pivotal role in the leadership team at Arbor Terrace Prince William Commons, driving sales and marketing efforts to achieve business objectives. This position requires strategic thinking, excellent communication skills, and a deep understanding of the local market.Key Responsibilities:Market...

  • Regional Director

    4 days ago

    Woodbridge, New Jersey, United States FirstService Residential Full time

    Job Overview:As a Regional Director at FirstService Residential, you will be responsible for driving client loyalty, profitability, and long-term retention by providing key business insights and expertise. This role requires strong leadership values that embody the company's culture of unparalleled customer service.This individual will oversee a team of...

  • Math Center Assistant Director

    3 weeks ago

    Woodbridge, Virginia, United States Mathnasium (ID: 2700307) Full time

    Job Title: Math Center Assistant DirectorWe are seeking a highly motivated and enthusiastic individual to join our team as a Math Center Assistant Director. As a key member of our team, you will play a vital role in supporting the Center Director in administering student assessments and developing student learning plans.Responsibilities:Support the Center...

  • Director of People and Culture

    3 days ago

    Woodbridge, Virginia, United States CASA Inc Full time

    Job Title: Director of People and CultureCASA Inc is seeking a highly skilled and experienced Director of People and Culture to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to create a positive and inclusive work environment that supports the growth and development of our...

  • Math Center Assistant Director

    4 weeks ago

    Woodbridge, Virginia, United States Mathnasium (ID: 2700307) Full time

    Job Opportunity: Mathnasium Assistant DirectorWe are seeking a highly motivated and enthusiastic individual to join our team as a Mathnasium Assistant Director. As a key member of our center team, you will play a vital role in supporting the Center Director in administering student assessments, developing student learning plans, and ensuring the educational...

  • Program Director

    2 weeks ago

    Woodbridge, Virginia, United States Stratford University Full time

    Lead Nursing Education at Stratford UniversityStratford University is seeking a visionary leader to direct its nursing programs. As the Director of Nursing, you will provide strategic leadership and vision for the University's nursing programs, including strategic planning, program innovation, program outcome evaluation, and operational management.Key...

  • Automotive Service Director

    1 month ago

    Woodbridge, Virginia, United States TBC Full time

    Job SummaryThe Automotive Service Manager is responsible for managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role.Key ResponsibilitiesSupervise the flow of cars within the service departmentSupervise...

  • Regional Director

    2 weeks ago

    Woodbridge, New Jersey, United States FirstService Residential Full time

    Job OverviewAs a Regional Director at FirstService Residential, you will play a pivotal role in driving client loyalty, profitability, and long-term retention through strategic client relationship management. This involves providing key business insights and expertise to clients, fostering a culture of unparalleled customer service, and overseeing a team of...

  • Information Services Director

    4 days ago

    Woodbridge, Virginia, United States Prince William County VA Full time

    Job SummaryWe are seeking an innovative and forward-thinking Information Services Manager to oversee the Adult and Youth Services Departments in our community. As a key member of our team, you will supervise staff, set goals, and cultivate a positive work environment.Key ResponsibilitiesSupervise staff and provide guidance and support to ensure the delivery...

  • Director of Financial Operations

    2 weeks ago

    Woodbridge, Virginia, United States Prince William County VA Full time

    Assistant Director of Business ServicesWe are seeking an experienced and motivated individual to fill this critical role in overseeing and managing the financial and administrative functions within the Department. The successful candidate will be responsible for ensuring the efficient operation of these functions, while also providing strategic guidance and...

  • Membership Experience Director

    2 months ago

    Woodbridge, New Jersey, United States THE MAX Challenge Full time

    Job Summary: We are seeking a highly motivated and professional Membership Experience Director to develop our membership base and deliver exceptional service to our loyal members.About Us: THE MAX Challenge is a fitness and wellness company that offers a unique program designed to make fast and lasting changes to one's appearance and overall...