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Resort Hospitality Clerk Part-time

2 months ago

Winter Garden, Florida, United States Equity LifeStyle Properties Full time

We are seeking a highly skilled and customer-focused Front Desk Clerk Part-time to join our team at Equity LifeStyle Properties. As a Front Desk Clerk, you will be the first point of contact for our guests and residents, providing exceptional service and ensuring a memorable experience.

  • Key Responsibilities:
  • Provide exceptional customer service to guests and residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Process payments and deposits, and manage office operations to ensure efficiency.
  • Run reports and submit maintenance request forms to support office efficiency.
  • Partner with the Property Manager to address inquiries and resolve issues in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.
  • Work a flexible schedule, including weekends and holidays, to meet the needs of our guests and residents.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.