Wireless Vision Retail Sales Representative
1 day ago
Wireless Vision is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales targets, and promoting the T-Mobile brand.
Key Responsibilities:
- Provide outstanding customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones, and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of the team, including management.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area according to retail store standards.
- Assist customers with service activations, changes, and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
- Build customers' confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right-fitting the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.
Requirements:
- Minimum of 6 months experience in retail or another environment with a strong customer focus.
- Professional, energetic, and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
What We Offer:
- Competitive paid time-off program
- Medical, dental, and vision benefits
- 401k match
- Phone service discounts
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace
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