Xfinity Retail Sales Consultant

2 days ago

Everett, Washington, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities:
  • Work directly with customers to understand their needs and provide personalized recommendations for Xfinity products and services.
  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Help customers understand and manage their account statements and make payments in the store.
  • Answer customer questions and provide information on current and new services, making changes to account data and processing general service requests.
  • Act as a brand ambassador to promote Xfinity products and services.
  • Maintain detailed knowledge of Xfinity products and services, including competitive information.
  • Contribute to a fun and competitive team environment.
Requirements:
  • High School Diploma or equivalent.
  • 2-5 years of related experience, preferably in consumer electronics or wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly.
Perks and Benefits:
  • Comcast offers best-in-class benefits, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, and paid parental leave.
  • Tuition reimbursement of up to $8,000 and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
  • Discount tickets to Universal Resorts and paid time off.
Disclaimer:

This job description is designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

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