Turndown Service Attendant

4 weeks ago


McCall, Idaho, United States Shore Lodge Whitetail LLC Full time
Job Summary

We are seeking a skilled Turndown Attendant to join our team at Shore Lodge Whitetail LLC. As a Turndown Attendant, you will be responsible for providing exceptional guest experiences by ensuring that every room is meticulously prepared for a relaxing night's stay.

Key Responsibilities
  • Provide turndown service by turning back bedspreads, replenishing amenities, linens, and supplies, and filling ice buckets as requested by guests.
  • Visually inspect rooms for cleanliness and appearance.
  • Close drapes, tune radios to a soothing station, and set the lighting for an evening ambiance.
  • Wipe down tub and sink areas.
  • Strip and make beds, change linens.
  • Replenish amenities, linens, and supplies in guest rooms and face them appropriately.
  • Empty trash.
  • Communicate with engineering for any maintenance needs.
  • Monitor and maintain public areas, including event outlets.
  • Perform laundry services.
  • Return lost and found articles to the Executive Housekeeper.
  • Attend staff meetings to discuss company policies and guest feedback.
Requirements
  • High School Diploma or equivalent.
  • Excellent oral and written communication skills.
  • Ability to follow instructions and multitask while maintaining a high level of organization.
  • Effective communication with guests and coworkers.
  • Previous housekeeping experience is preferred.


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