Customer Service Representative

2 weeks ago


McCall, Idaho, United States Shore Lodge Whitetail LLC Full time
Member Services Attendant

At Shore Lodge Whitetail LLC, we're seeking a highly skilled Member Services Attendant to join our team. As a key member of our Member Services Team, you will be responsible for ensuring that our members' and their guests' requests and needs are fulfilled at the highest level of service.

Key Responsibilities:
  • Greet and Welcome Members: Provide exceptional service to members and their guests, ensuring a warm and welcoming experience.
  • Facility Maintenance: Maintain the cleanliness and organization of our facilities, including the Fish & Swim Club, Clubhouse, and outdoor areas.
  • Activity Assistance: Assist members with various outdoor activities, such as fishing, mountain biking, and Nordic skiing.
  • Transportation Services: Provide valet parking and transportation services for members as needed.
  • Marina and Guest Services: Assist the Marina and Guest Services teams as required.
  • Club Amenities: Monitor and maintain the cleanliness and orderliness of our club amenities.
Requirements:
  • Forbes/AAA Service Experience: Relevant experience in a similar property with a high level of service.
  • Education: High School Diploma or equivalent.
  • Customer Service Skills: Ability to provide exceptional customer service and communicate effectively with members, guests, and coworkers.
  • Driving Record: Possess a clean driving record and valid driver's license.
  • Microsoft Office: General knowledge of Microsoft Office applications.


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