Maintenance Coordinator

3 weeks ago

Nashua, New Hampshire, United States NTT Full time
About the Role

We are seeking a highly skilled Maintenance Coordinator to join our team at NTT DATA. As a key member of our Real Estate and Facilities (RE&F) and Critical Facilities Operations (CFOps) teams, you will play a critical role in ensuring the successful 24X7 operation of our sites.

Key Responsibilities
  • Coordinate and manage critical asset and maintenance/repair scheduling and information to ensure site operations run smoothly.
  • Assist in the development of methods to optimize preventive and corrective maintenance processes.
  • Provide planning and scheduling for necessary corrective maintenance performed in-house or via outside vendors.
  • Ensure all site Major Maintenance Calendars are kept up to date.
  • Coordinate with CFOps and Facility Managers to ensure required Preventative Maintenance activities are scheduled and performed in a timely manner.
  • Follow the Maintenance Notification Procedure for initial notifications and any necessary changes to customers.
  • Ensure all work orders are completed in a timely manner and properly documented.
  • Creates and distributes reports on preventive maintenance completion, deferral, and corrective work order metrics as requested.
  • Ensure all preventative and corrective maintenance documentation is organized within the document management system to ensure each site is "audit ready" at all times.
  • Function as the Subject Matter Expert (SME) for the Computerized Maintenance Management System (CMMS) for assigned sites.
  • Maintain CMMS data, including complete lists of company assets, accurate asset data, preventive maintenance plans, task lists, work orders, and other modules.
  • Participate as a member of the CMMS advisory team developing policy and procedures for CMMS system users.
  • Creates timelines, prioritizes, and implements work plans to ensure major tasks are completed in accordance with best practice.
  • Ensures that Change Management documentation is submitted and properly documented prior to scheduled maintenance dates per current rules and regulations.
  • Assists in establishing and maintaining critical spare parts inventory to ensure all required materials are always on site.
  • Reviews Incident Reports and monitors follow-up maintenance actions.
  • Assists with purchase status tracking in the Purchase Requisition process.
  • Reviews documentation and preparation for annual audits and Business Continuity Plan testing.
  • Assists with bid processes by verifying equipment lists and required maintenance for bid leveling and contract comparison between vendors.
  • Provides input in evaluating vendor satisfaction and performance.
  • Creates, assists, and implements additional metrics which will measure team performance as well as individual task performance and vendor performance.
Requirements
  • High School Diploma or GED required.
  • Associate degree in Business Administration, Technology, or equivalent education and/or work-related experience.
  • Minimum 3 years' experience in a maintenance-related or mechanical/electrical technician position, with experience in critical facilities desired (e.g. data center, hospital, semi-conductor, or power plant).
Work Environment

This role is expected to be remote with an occasional need to be on-site in a shared space. Typical data center work environment with varying temperatures and loud noises. Extensive daily usage of a computer or workstation.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

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