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Administrative Coordinator
2 months ago
As an Office Operations Supervisor at Tanner Brown - State Farm Agent, you will play a crucial role in ensuring our agency operates efficiently and effectively. Your expertise will help us deliver exceptional service to our clients while maintaining a well-organized office environment.
Key Responsibilities:
- Develop and maintain strong relationships with clients, ensuring their needs are met promptly.
- Deliver accurate and friendly customer service, addressing inquiries related to insurance options, policy modifications, claims, and billing.
- Oversee the management of shared office resources and facilitate communication among team members.
- Be the first point of contact for incoming calls, providing assistance as needed.
- Ensure the office is well-organized and equipped to meet customer demands and promote relevant services.
- Assist the agency owner with various tasks, adapting to changing priorities and receiving training as necessary.
Qualifications:
- Ability to obtain necessary licenses for Property and Casualty, as well as Life and Health.
- Strong communication skills, both written and verbal, with excellent listening abilities.
- Highly organized and detail-oriented, with a preference for experience in customer service and sales.
- Proactive problem-solving skills and the ability to thrive in a collaborative team environment.
- Capacity to coordinate effectively with others to achieve agency objectives.
- Able to perform well in a fast-paced setting.
Benefits:
- Paid time off, including holidays and personal/sick days.
- Competitive salary with commission and bonus opportunities.
- Potential for growth and advancement within the agency.
Flexible work-from-home options are available.